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Service Updates


We are constantly working on improving the ClubRunner service thanks to user feedback. Below you will find information about product updates and enhancements. These changes will reflect immediately on your site, and usually do not require any actions on your part, unless otherwise indicated.

For any questions or feedback regarding these updates, please email support@clubrunner.ca or call 1-877-469-2582.

Speakers Widget - Display 6 Month Schedule 

May 3 2012

 

The speakers widget can now display a list of 6 months worth of upcoming speakers. Now, when you enter your schedule of speakers, the speakers widget will showcase who the speakers are for the next 6 months.  

 

Download Executives Data from District Site

April 18 2012

 

District executives can now download a listing of all club executives and officers within the District, by year. To do so, navigate to the Organization tab from the top menu bar and click on 'Define Club Position Types'. Click on the member count for the listing you want to download and then simply click on the 'Export to CSV' button on the top right.  

 

New Scheduler in Email Message Center

March 22 2012

 

Now available is a scheduler in the e-mail message center, which will allow you to schedule your e-mails to be sent at a future date. Although, currently in beta version, once you've composed your message, simply select the date you want the system to send your e-mail on and then type in the time (in Eastern time). If you leave this option blank, then your e-mail will be sent right away, as they always have. This new option works for sending e-mails only and will not take effect if you save your e-mail as a draft or for test e-mails.

 

Club Documents Section - Collapsible Folders

March 15 2012

 

As part of our latest feature update release, you now have the ability to collapse your subfolders in the Club Documents section by clicking on the folder icon. This will then hide your list of documents until you expand the folder again.  

 

Club Documents Section - Ability to Transfer Documents Between Folders

March 15 2012

 

Another exciting update is the ability to transfer your documents between folders. To do so, click on the edit icon in the actions menu and choose which folder you wish to transfer your document to from the drop down menu.  

 

New Copy Event Feature - MyEventRunner

February 24 2012 

 

This release now includes a new option that allows event chairs to duplicate an event rather designing the event registration from scratch again. All information regarding the event is copied except the event date and registrants. You then have the ability to edit the event details from the edit screen and make changes as you see fit.


Number of Packages Left and Sold Out Event Message Display - MyEventRunner

February 24 2012 

 

Now, if for your event, you are selling a limited amount of packages/add-ons, your registrants/guests will be able to see the number of packages left to be purchased as well as if the event is sold out. 


Nickname Now the Preferred Field

February 24 2012

 

Now, if in your profile, the nickname field is populated, the system will use your nickname to refer to you rather than your first name. For example, instead of displaying your full name (ex: Sarah Gardener) in a list of committee members or in the e-mail message center, you will be listed as Sue Gardener.

 

Dues and Billing - 2 New Reports Available (Monthly Statements by Member and Debit/Credit Report by Date Range)

January 12 2012

 

You can now pull a report on all Debits and Credits, within a specified date range and can export the data to excel. The Members Debits and Credits Report will list the names of members, the start and end balance (based on the chosen date range) as well as the total debit and credit amount. Also available, you can generate a Monthly Balance Report to display the amount owed by each member per month, within the specified date range.

 

Banner - Option to Adjust the Vertical Alignment of the ClubRunner Ad

January 12 2012

 

A new option now allows you to adjust the alignment of the ClubRunner banner ad. You can now select whether you want the ad to be displayed at the top, middle or bottom right hand side of the banner. The alignment of the ad can be modified from the new drop down menu found in the Banner Designer page within the Website Designer module.


E-mail Message Center - New Feature to Copy a Custom Distribution List

January 12 2012

 

This new feature enables you to create new distribution lists by allowing you to copy all contacts from an existing distribution list. Upon copying a distribution list, you will be prompted to name your new Distribution list and will be given the option to add more members to the new distribution list you are creating.

 

Sage Customers - Order Number Now Includes More Information Regarding the Transaction

January 12 2012

 

Now when you log into your Sage account to view your transactions, you will be able to see more information for each payment such as which event it was for, the registration ID, etc. The Event ID, Registration ID and Package ID will now get passed into the transaction as part of the Order Number.

 

RI Integration - Updates Archive by Club now Available to Club Executives on District Site

January 12 2012

 

An archive of all RI Integration updates that were attempted in the past 3 months can now be accessed by Club Executives on the District site. The list will only display members with updates and will indicate whether or not the update was successful, and if not, the reasons why. Club Executives can access the Updates Archive by clicking on the 'RI Updates Archive' link on the Admin page.

 

RI Integration – Club Officer Information Goes Live
December 15 2011

 

Now available, club executive and officer information will update RI's databases in real time. This means that now, clubs can define their club officers for 2012 – 2013 and the information will be reflected on RI’s database in minutes. Kindly refer to this link for more information.

RI Integration – Club Information Goes Live
December 15 2011

 

Now available, club information will update RI's databases in real time. Updates made to the club’s meeting place as well as the meeting date and time will be reflected on RI’s database in minutes. Kindly refer to this link for more information.

Size of Documents and Photos Increased
December 15 2011

 

The size of documents (i.e. PDF, MS Word, MS Excel, etc.) files as well as photos that can be uploaded and posted on the website has been increased from 3.5MB to 5MB!

 

New Cancellation Feature introduced in MyEventRunner
December 1 2011

 

Now event chairs can cancel a registration on MyEventRunner while still maintaining a balance owing. A new button is now available in the View Registration screen to allow you to cancel a registration. This will prompt you for an optional cancellation fee, specified either as a percentage of the registration amount, or a flat fee. This will update the balance and keep that registration under a Cancelled status. This means that they will no longer appear in the various reports and nametags, but you will still be able to view the registrations within the online report, highlighted in red.


Dues and Billing - New batch report for printing multiple invoices

December 1 2011

 

Now available, you can select specific members and download a single PDF document containing all their printable invoices, which makes it easier to print all invoices in one go. Still available is the ability to print individual invoices as well as to email selected or all invoices.



New Field in Member Profile - Preferred Phone

November 17 2011

 

Now members can select which phone type is their preferred one as it appears in various places such as the website, club directories and printable reports. Located in the Personal tab of the member profile, each member can choose between Home, Business or Cell. This field has been added to the Dynamic eDirectories as an option.


MyEventRunner - New option to allow registrant to edit form

November 17 2011

 

This release now includes a new option in the Setup page to allow registrants to edit their registration after they have paid. This can be enabled on a per event basis. The confirmation email that is sent after a successful registration will include a link to allow the registrant to go back and make changes to their registration, provided the resulting total amount is equal to or higher than their original total. For example, instead of purchasing just one add-on, if the registrant decided they would like 2, this is possible. The link will bring up the original form so that changes can be made, and then the final payment step will request payment of the difference. If the registrants decides to cancel an add-on or downgrade to a lower package, they cannot do so online and will be prompted to contact the event chair as this will require processing a refund according to the event's policies.

MyEventRunner - Start and End Dates and Times

November 17 2011

 

We've added 2 new fields to the Setup page for MyEventRunner - the event start date and time, and end date and time. In addition, we've incorporated time into the Registrant start and end dates, so you can decide exactly when your event is closed for registration. Please note that the times used in these fields are preset to Eastern Time. To convert to your local time, we recommend timeanddate.com's handy converter tool, located here.

Website Designer - Menu Management

November 3 2011

 

We've made it easier to link to your site pages from the top navigation menu in Website Designer - a new type of link has been added in the Menu Item screen called 'Site Pages'. Once clicked, you'll see your site page structure (including nested site pages) from which you can navigate through and select the desired page.



MyEventRunner - Registration Save Method Changed

October 20 2011

 

An important change has been made to MyEventRunner in regards to the time when the registration is saved. In the past, it was saved the moment the user lands on the Payment Options screen. Oftentimes, users abandoned the screen at that stage if they weren't ready to make a purchase, but the registration appeared in the list, and a confirmation email was sent. This leaves the event chair with the task of contacting the registrant to find out what their intentions are, and if the user decided to register at a later time, resulted in duplicate registrations.

The change that was implemented was to save the registration only when the payment is completed, whether it's via credit card or by pressing the button to indicate payment by check. We added notes to that screen to ensure the user is aware that the registration is not saved until either of those two actions are taken. Note however that should the credit card transaction fail, the registration is still saved. A note will appear for the event chair to indicate this in the reports. This is to make it easier for the registrant to retry at a later date by accessing the link in his or her confirmation email.

RI Integration - Member Terminations Goes Live

October 20 2011

 

Now available, member terminations will update RI's databases in real time. This means that now, all member updates as well as terminations will take effect in minutes. Keep in mind that new member additions and club officer changes are still manual processes. Coming soon, club officer changes will be synchronized next.

eDirectory Builder 2.0 Released for Clubs

October 19 2011

 

Now available to clubs - design and build your own custom reports using our powerful eDirectory Builder 2.0. Choose the number of columns, sections, data sources, and even fields to create unlimited reports that your members can access in the members only area. To access this new feature, click on the new Reports tab in your Admin page.

 

Server Upgrade Completed Successfully

August 12 2011

 

We're happy to announce that the server upgrade completed smoothly today and you should see a noted improvement in the response time of all services.

 

Release Notes This Month

August 11 2011

 

August saw a number of enhancements and fixes done to the various modules:

 

MyEventRunner:

  • Add-Ons now have a code which can be defined, used in reports
  • Registrations download now includes Attendee Group code
  • New option of disallowing duplicate registrations, gives message to contact event chair
  • Name badges feature added
  • Landing page no longer on Dashboard for faster response time

Dues and Billing:

  • Ex-Members now appear when creating invoices as well as Account Statements
  • International currency symbols now supported in Configuration Settings


Website:

  • New built-in page created for Photo Albums, under Website Designer's Menu Items
  • New editor added as a beta option in Edit Stories
  • HTM and HTML files added to Download Files supporting files
  • Add Image button for editor now inserts image at cursor instead of at bottom
  • Sequencing of Home Page Stories fixed, preference of filter saved (All vs. Home page)
  • Link to View My Bulletin for Dynamic Bulletin 2.0 now on Admin page


Membership Manager:
  • Recalculate button added to YTD Attendance report to refresh data
  • Event Planner 2.0 for Districts - Name badges feature added




  • Termination Reason added to Inactive members Excel download
  • Event Planner 2.0 Email to Attendees now functional
  • Barcode module custom IDs now supported
  • eDirectory Report Builder 2.0 - Custom Sorting Fields added, up to 5 levels
  • RI Integration Queue now added to allow you to view pending updates to RI

 

Version 2.1 Released for Districts

July 1 2011

 

This major release update includes the addition of the following modules (please click on the module name for more details): 

  • Event Planner 2.0 - A new and improved version of Events Management, this module allows you to email invitations to the entire District membership, register and track payments, allow individual clubs to register, and even allow public registrations. A major improvement is also the introduction of the SmartClick registration link in the individual emails, which tracks the member but no longer requires a login.
  • District eDirectory 2.0 - This new module is a powerful report builder which allows you to custom design unlimited reports by specifying sections, data sources, and fields to display.
  • District eBulletin 2.0 - A customizable newsletter just for Districts - design a custom banner, import stories, new and events from the homepage, and add large graphics. Distribute with one click to all members in the District.
  • District Dashboard - View a snapshot of vital statistics of your membership in a graphical format, including membership growth, gender and age distribution.
  • Email Merge Fields - Create personalized emails by embedding mail merge fields into your email broadcasts, based on sender, recipient or club information.

District customers can contact districtsupport@clubrunner.ca for dedicated support, questions and training on the above modules, in addition to attending the weekly webinars.   

 

Rotary International Database Integration Launched

November 1 2010

The highly anticipated database integration project with Rotary International went live today for ClubRunner subscribers. Before today, all member updates had to be sent to Rotary International’s Data Services division via email notifications, resulting in countless hours of manual data entry.  With this new automated synchronization feature, when a member profile is updated with new contact information, that change would automatically be incorporated into RI’s database within two hours, eliminating the need for clubs to formally notify RI or make the change manually through Member Access. For more information, including the official RI press release and help documentation, visit the Integration Help Center at www.clubrunner.ca/integration.

 

Feature Update: Barcode Scanner Module 2.0 (Beta)
August 17 2010

Now available as a beta release is the ClubRunner 2.0 upgrade to the Attendance Manager's Barcode Scanner add-on. This has now been revamped to increase compatibility with all Operating Systems. Now available as web-based software, there are no limitations regarding uploading your club's attendance records from anywhere you are! Simply login to your club's administration page and access this feature, located under "Organization" on your menu bar.

Each member's badge number is now stored in the member profile, rather than locally on the barcode software, which makes for quick and easy retrieval of information. Now being more centralized, this upgrade of the Barcode Scanner Module allows multiple club executives to print member labels through the club's website and upload multiple barcode files for each meeting, which is great for clubs with multiple scanners. The add-on feature is available to members with Club Executive (50) levels or better. Contact a member of our team to find out more or visit web.clubrunner.ca/barcode-scanner.

NEW: Detailed Attendance Report in District Version
July 20 2010

Now available is a report that shows a more detailed snapshot of all the club's attendance figures year-to-date. Searchable by month, this report will provide information about the attendance percentages by club for the previous year, the current year and the current month. It will also show the ranking of each club's attendance figures against each other, both by month and year. In addition, Club and District Executives are able to see the membership count and the beginning and end of the month, the number of members added or that have left the club, the percentage for that month and to date.

For more information or to comment about this new report, please contact support@clubrunner.ca.

Version 2.0 Website Designer Now Available
June 30 2010

You've been waiting patiently for this, and it's finally here, ClubRunner 2.0 is now available on your live site. You can now migrate your website to the new Website Designer 2.0 template at the press of a button. If you have been building your new site layout under Beta, you can now publish your new site by clicking on "Switch to New Version" under the main page of Website Designer. If you haven't yet played with Website Designer, you can get started now in 4 easy steps. Simply login to your site, click on Website Designer 2.0, and follow the 4 easy steps to design your layout, decide on the widgets to display, customize your banner, and select your preferred theme. Once you have previewed your new site and are happy with it, click on "Switch to New Version" to publish the new page. All your existing content in stories, news, events and even site pages will seamlessly transition to your new template. Get started today and start the year with a complete website makeover!

Along with a brand new website, your switch to ClubRunner 2.0 will move your club entirely to the new version of the administration section. An intuitive ribbon menu navigation makes it easier to access all the modules you need within 2 clicks. However, you can still find your familiar Admin page under the first tab.

ClubRunner 2.0 brings many exciting upgrades and enhancements to the features you are used to, including easier uploading of YouTube videos, an improved HTML editor that is compatible with many more browsers, a shared image library that makes posting commonly used graphics much easier, a multiple file upload capability on the photo albums, folder structures within the Documents Download section, and more.

ClubRunner 2.0 is now also fully multilingual, and is available now in French, Spanish, Russian, Chinese and German to name a few. To get your preferred language translated, contact us regarding our global translation project and find out how your club can participate.

New in MyEventRunner: Event Email Service
June 3 2010

Now event chairs are able to email their attendees.

Specify your target audience based on:
  • Attendee Groups (Paid, Unpaid or All Attendees)
  • Packages selected
  • Add-ons purchased
To make it easy and save you time, all custom distribution lists that are created in ClubRunner are automatically imported for you.

Check out this new feature or contact a member of the ClubRunner team for more information.

Update: Dues & Billing Module Added Features
May 13 2010

The Dues & Billing Module now gives club treasurers additional flexibility to specify more details about the payment terms and conditions, and due date for payments. Also, when posting a payment, specify your own transaction date (to accommodate previously received payments) instead of defaulting to the date the information is entered. This will provide more insight for when payments are received.

New Module! Member Designations
May 8 2010

Now out of Beta, the Member Designations feature is officially released for the District and Club versions. This module allows you to create and track a customizable list of designations for all members, such as accomplishments, awards and past positions. In addition, comments can be added for each assignment of a designation, for instance identifying the year that the award was presented, or the number of times this award was granted. Various reports allow you to print lists of all members holding a particular designation, or a member specific report showing all their designations. In addition, an export to CSV feature allows you to quickly and easily download the list of members and their contact information to Excel. Emailing all members holding a particular designation is also one click away, which automatically creates an email within the Email Message Center containing the members within a distribution list.

New for MyEventRunner! Event Registration Payments Report
April 15 2010

Now event administrators are able to search confirmed member registration records for a specified event by the following parameters:
  • First name
  • Last name
  • Registration number
Also you are able to filter the search results by either the all, paid or unpaid payment status. The results of this generated report can be exported into an Excel or PDF file. Lastly, you have the ability to send a reminder notice to all unpaid members from this screen to make following up with registrants quick and easy.

NEW! Payment Installment Option in MyEventRunner
March 10 2010

Event chairs now have the option to create a payment installment plan that is based on the individual registration total. This is different from the default payment schedule that is based on the ticket price only since there is now an option to determine the total amount due and payable upon registering for an event.

If a you would like to activate this option, please contact us at info@myeventrunner.com.

MyEventRunner Update: Payment Installments
March 10 2010

Ticket prices are still based on registration date, but now there is an option to allow for an initial (payment) installment based on the time range that the registrant registers (i.e. early bird or limited time pricing). Subsequent payment installments are determined by the payment schedule set out by the event chair.

NEW! MyEventRunner: Printer Friendly Registration Details
February 18 2010

Now available is a "Print" button at the top right hand side of the on the registration details page for each individual event registrant. All the information will display in printer-friendly format and will include all the chosen items, payments made and outstanding balances for the registrant.

Updated Feature: District Org Chart by Year
February 11 2010

The Organization Chart on the District system has been upgraded to the new platform. In addition to being able to sort the positions easily using the up and down arrows, this chart is now completely independent by year, so you can make any changes to the positions and areas ahead of time. Organization charts can be set up in advance for an unlimited number of years, rather than just the current and next year. Committees are now easily accessed from this chart, and are available for every position, including officers.

New Feature: District AG Module
February 11 2010

As part of the updated Organization Chart, there is now a new module specifically for Assistant Governors. Accessible by clicking on the "View AG Details" link under the Areas/Assistant Governors section, AGs can now view and edit their own clubs' executives, club information pages, create and manage their committees (with full committee module functionality), access club growth reports, and use a tailored email message service that can be used to email members, executives and directors of their own clubs only, as well as District officers. AGs automatically get access to this module by virtue of being assigned an AG of their area, and all District officers can access these modules by default.

Updated Feature: Dues and Billing - Payment Tracking, Account Statements & Online Payment
January 14 2010

We've recently updated the Dues and Billing module to allow clubs to track payments and debit/credit adjustments. This allows you to now generate Account Statements and Outstanding Balances for each member, which you can email to all or selected members. Members can also login to view their personalized billing account statement and check their balance in real time. This would display all invoices (with links to view/print the detailed invoice), as well as all payments and debits and credits that were made against their account.

New! Online Payment is now enabled on the Club Dues & Billing module. Contact us to inquire about setting up a merchant account for your club.

New Report: Committees Module - Member Committees by Year
January 14 2010

A new report has been added to both Club and District committee modules (Basic and Enhanced versions): Report by Member, Committee or Year. This report allows you to generate listings of members by year or committee or both. In addition, view a report of all committees a member belongs to.

To access this report, go to your Administration page, click on Committees Management, then Member Committees under Reports.

Updated Module: District Club Positions
January 14 2010

This update affects the District version only. A new feature is available to define and change the Positions for all Club Executives and Directors. As each club edits their list, they are able to link to a related district position. This is what populates the district mailing lists and directories. You can now view the positions, see which members are in each group, and be able to export to Excel all member data for a particular position.

To access this feature, go to "Define Current and Next Year Executives" under "District, Clubs & Membership", then click on "Define Club Positions" at the top left of the screen.
New Feature: Email Bounce Back Reports
December 18 2009

You asked and we listened! Now you are able to monitor whether or not your email messages were received with the recently released email bounce back report feature!

Anyone who sends out an email will receive a Delivery Status Notification email, which will show the sender, the date the email was sent, the number of emails undelivered and the list of members who didn't receive the email, including their full name and email address. Please note that this report is generated and emailed to the sender automatically a few hours after the email has been sent. Due to the nature of bounce backs, it may take a few hours before all undelivered messages are logged. As a result, you will get updated reports as the list of undeliverable messages increase.

Note that you have to use the newer version of the Email Message Service and Send News Bulletin to see this feature. This is effective on both the club and district versions.

For more information about this feature update, please contact ClubRunner Support.

Updated: Quick Links for Member Lists
October 9 2009

We are pleased to announce that we have implemented an alphabetical quick search at the top of the Active, Inactive and Other Member lists as well as in your Member Profile. This updated feature will help you quickly locate a member in a large club roster rather than scrolling through numerous pages of data.

Custom Email Signatures
October 9 2009

You are now able to customize your email signature to include any information you would like on every outgoing message from the ClubRunner system. By default, every email sent out is set to include the member name and club. With this update, any current or prospective member to whom emails are sent will be able to save your information and contact you whenever required!

New Reporting Feature for Committees Module
October 9 2009

In efforts to further streamline information for easy, accessible and updated statuses of your club and district activities, we have implemented the option to generate reports to show a complete listing of all committees. Options to include subcommittees, committee description, and show members.

Product Update: MyEventRunner
September 28 2009

To improve the easy flow of event registrations, we have now updated MyEventRunner to reflect the following changes:
  • Multilingual back-end to support multiple languages
  • Disable packages that have no registrations
  • Badge number is no longer a required field for registration
New! You can now edit event registration details, which allows the event chair to access the registration form and make changes or complete payment.

Updated: Dues & Billing
September 28 2009

Due to popular demand, the Dues and Billing Module for club sites now displays the member's preferred address in the invoice, rather than the home address, as previously defined. This information is extracted from the tabbed member profile.

District-Defined Club Positions
September 28 2009

To further streamline your district communications, ClubRunner has added new club leadership positions in database for your district site. You are now also able to edit titles, executive and directors and execode. In addition, we have added a page that displays a list of all members/club titles that are assigned to any given district-defined club position for your easy reference.

Feature Update: Event Planner
September 25 2009

You asked and we listened! The newly updated Event Planner feature now gives you the ability to decline attendance to an event, add comments to each registrant and select multiple members to attend or decline an event at once. If you have an access level of Club Editor or greater, once you login to your site and select desired event, you can view all club members who received an invitation to that event and manage your registration list.

NEW! Active Member Update Request
September 17 2009

This feature allows you to review how recently your members' profiles were updated, and by whom. Send out an email to each member displaying their current profile details and request an update if required. A link within the email takes them to a password page and then directs them instantly to their profile. Must have an access level of Club Executive (level 50) or greater in order to access this feature. Click here to read more about this feature.

Feature Update: Customized Attendance Report
August 11 2009

The customized attendance report now contains default data in the date range fields. These have been set to 3 months prior to today's date. In addition, a date range maximum limit of 6 months has been imposed to increase database performance. Please note however that you will still be able to access data prior to 6 months old, so long as the range does not exceed 6 months.

NEW! Tabbed Member Profile
July 28 2009

A new version of the member profile is now available to preview in Beta mode. In this dynamic new profile page, member information is organized and separated into 5 tabs: Personal, Rotary, Biography, Commitments and Settings. In addition, a member can update their photo and password within this page, track the last updated date, and download a printable version of a profile. Click here for more details.

Club Anniversary Added to Birthday Report
July 27 2009

The Club Anniversary has been added as a third category to the Birthday and Anniversary report. In this report, all members whose induction (or join date) that occurs within the given date range will be listed, along with number of years in the club. Note that the number of years is effective the day of induction this year.

Committees Module Available as a Free Trial
July 27 2009

A new module has been released on a trial basis for all subscribing clubs. This committee module allows each club's committees to have their own section of the site, with secured access to directories, documents and emails. Click here for more information on this exciting new release.

Unicode Conversion
June 9 2009

ClubRunner's databases are gradually being ported over to the Unicode character set, which means that every language in the world can be supported.

This should not impact your system if you do not use unusual characters in your database, however if you have previously inputted data and had it appear incorrectly, you may need to reenter this information to have it corrected. This includes any characters with accents.

New Access Levels for Club Sites
April 2 2009

Two new access levels have been added to the club sites: "Restricted Member - 80" and "No Access - 90". Restricted Member gives less access within the My ClubRunner section, specifically it has removed access from the Email Message Center, Printable Directory and Mailing Labels, and View Club Directory. The Photo Directory however is available.

No Access removes all access to the functions within the Admin page, however this member can still login for purposes of registering online for events and volunteer tasks.

Club Event Module Enhanced
March 9 2009

The club event registration module has been upgraded with some useful enhancements:
  • There are two options to register now, Attend or Decline the invitation. Event chairs can view a status report of all members that have indicated positively, negatively, and unresponded.
  • Registrants can now write comments to go along with their registration, which can be used for collecting information such as meal choices, opinions, regrets, etc.
  • Registrants can now view the listing of who else is registered at the time of registration.
  • The confirmation email now contains an attachment which will download the event to the member's own personal Outlook calendar.
District Email Program Revamped
February 9 2009

The District Broadcast message service has been revamped using a much more intuitive user interface. In addition to an enhanced editor, an auto-cleanup feature has been added, and the attachment size maximum has been increased to 3 MB. The Recipients List selection is now integrated into the same screen as the rest of the message, with the addition of the Next Year organization chart and club executives.

RI Reporting on Club Sites (Beta)
December 17 2008

All member data changes made through the club or district sites are tracked and can be sent to RI by the Site Administrator. These changes are: New Member Additions, Member Terminations, Member Change of Address, and Member Change of Name.

New Email System on Club Site (Beta)
December 17 2008

A brand new email system has been released on the club sites under Beta release. This new program is more reliable as it does not require you to wait while messages are sent. Further, HTML support is now available for formatting your email message, including adding pictures (although these must be uploaded on a website first). The user interface has also been improved to be more intuitive, will all functions available on one screen. Attachments limit has been increased to 3 MB.

Revamped District Bulletin Feature (Beta)
December 17 2008

This existing feature to broadcast the bulletin or any email to all members of the District has been revamped. A better user interface, HTML support, including pictures (must be uploaded on a website first), and more reliable linking mechanism can be expected.

Executives and Directors module improved
December 17 2008

The executives and directors module has been improved by no longer sharing all positions across a District. Each club can define their own positions, and link the position to a District Related position. This will allow the District to continue targeting members based on title, while allowing the club to maintain and customize its executive positions and sequencing.

ClubRunner Service Major Infrastructure Upgrade
November 23 2008

To keep up with the dramatic increase of subscribers over the past year, the ClubRunner servers have been been upgraded to a much larger and faster infrastructure. The response time of websites as well as the sending and receiving of emails sent through ClubRunner has now dramatically improved.

Member Designation Module Released under Beta
November 14 2008

Released for the District site, this feature allows you to track a customizable list of designations for all members, such as accomplishments, awards and past positions. Various reports allow you to print lists of all members holding a particular designation, or a member specific report showing all their designations. Plans to release this module for the club site are in place, with all data shared.

Online Newsletter Subscriber List
October 31 2008

A new feature has been added to the Admin page to manage and view visitors who have signed up to receive your club bulletin. Access this through the "Online Newsletter Signups" link in the Membership Manager section. Want to receive more subscribers? Although the link to sign up appears automatically on the home page, highlight this feature by adding a story or news item on your website and bulletin linking to the sign up page.

Totals in Member Lists
October 28 2008

The member totals count has been updated to include the breakdowns by type. This is available at the bottom of the Active Members List as well as the Other Users List. Included for convenience is also the exempted member count.

RI Reporting for Clubs
October 17 2008

Access to the RI Reporting feature is now available to club executives through the District site. This feature is exactly the same as the District RI Reporting, but it will allow the clubs to send their notifications directly. Once a club has notified RI of their changes, these notices disappear from the District's list.

Search eDirectory - Enhancement
October 17 2008

The District Search eDirectory feature has been enhanced to include an expandable member result. By clicking on the member name you will now be able to view more complete contact information, including home and business address, home, cell and fax numbers.

New Report: Member Anniversaries
October 8 2008

Accessible to Club Editors (Level 60 or better), this report allows you to specify a specific month and day range such as Jan 1 to March 31, and returns all member anniversaries within that range (without displaying the year) along with their spouse name. This report queries Regular Active and Honorary members. Update: This report has been combined with the Birthday report and can be accessed via the "Birthdays & Anniversary Report" link on the Admin page.

New Feature: Dues & Billing
September 26 2008

Accessible to Club Executives (Level 50 or better), this new feature (released under Beta) allows you to create and email invoices for dues and other expenses to members. Watch for more enhancements coming soon.

New Report: Member Birthdays
September 26 2008

Accessible to Club Editors (Level 60 or better), this report allows you to specify a specific month and day range such as Jan 1 to March 31, and returns all member birthdays within that range (without displaying the year). This report queries Regular Active and Honorary members.

Club Bulletin Colour Schemes Reinstated
September 19 2008

In relation to the previous update, the colour schemes have now been reinstated on the eBulletin while still supporting Outlook 2007's reduced functionality. You should be able to see your colour scheme reflected automatically.

Club Bulletin Display in Outlook Issue Resolved
September 9 2008

Due to Outlook 2007's reduced support for Cascading Style Sheets (CSS), many ClubRunner users received their bulletins in an unformatted manner, specifically with the background colours, fonts and sizes, which made them difficult to read and aesthetically unpleasing. We have removed the stylesheet component from the eBulletins to eliminate this problem. This does however mean that your selected stylesheet will not be reflected in your bulletin, and instead the standard blue and gold theme has been applied.

Club Information Pages on District Site
August 29 2008

New club information pages have been added to the District website. These pages are linked from the Club Directory listing on the home page, and list all meeting and executives/directors information for a club in one place. Note that further contact details are available if viewing this page after logging into the site.

Bulletin Sequencing Restored to Ascending Order
August 14 2008

The update from August 7 to reverse the sequencing of bulletin articles and home page stories has been rolled back for bulletin articles. However, home pages stories continue to be displayed in reverse order by Sequence ID. We apologize for any inconvenience this change may have caused.

Upgrade: HTML Editors for District Email Message Service, News Bulletin and Event Description
August 11 2008

This feature upgrade integrates an enhanced WYSIWYG HTML editor into the District Email Message Center as well as the News Bulletin sender, and Event Description, which will allow the formatting of emails over and beyond plain text. If you encounter difficulties, or prefer the older editor, a switch is available at the top of the Email screen.

New Feature: RI Reporting Now Released on District Sites
August 8 2008

This long awaited system upgrade is now available through the District site. All member changes are now tracked and can be sent to Rotary International by the Site Administrator. These changes are: New Member Additions, Member Terminations, Member Change of Address, and Member Change of Name. Although the reporting is made through the District website, it will also track all changes made by clubs via their own club site or the district site.

New Feature: Search Member eDirectory on District Sites
August 8 2008

This new feature allows members of the District to search the member database by club, first name, last name, email and classification. Requires login.

Story and Bulletin Sequencing Changed on Club Site
August 7 2008

The sequencing of stories on the home page has been reversed to display in descending order of sequence ID's. New stories added now will automatically appear at the top of the page. Similarly, the bulletin articles have been reversed to show from highest to lowest ID.

Edit Custom Fields Issue Resolved
July 25 2008

The issue regarding the custom fields page on the club site has now been resolved. Previously, clicking on Edit within the profile page caused any changes made to the basic profile to be lost. There is now a confirmation screen that will ask you whether or not you wish to save the changes made to your basic profile before proceeding on to the custom fields page.

Active & Honorary Members in Email Message Center
July 23 2008

The default distribution lists on the club email message center have been adjusted to correspond with the new organization of Active, Inactive, and Other member types. Now the Active and Honorary members are both in the same category, and inactive members are separated out from the other member types, making it easier to select the relevant recipients for a message.

My Attendance Report
July 18 2008

A new report is now available to all members through the club site, allowing them to view their own attendance data. This report contains a toggle between the Current and Previous Year. This report is the first of a new series of reports that allows you to export the data in XML, Excel, CSV, TIFF, PDF, web archive formats. Watch out for more reports in this format in the near future.

Active/Inactive Members
July 18 2008

The organization of where you can find active and inactive members has been changed on the Administration page. Now the Active Members List will display both Honorary and Active member types. To edit profiles for inactive members, click on the Inactive Members List link. You can continue to find other user types under the Other Users List.

Reason for Termination now logged
July 18 2008

When you mark a member as an ex-member, there is now a way to log the reason for termination. This has been done to prepare for the RI reporting feature due to be released shortly.

New eDirectory Reports and Club Upgrades
Jun 2 2008

We have been busy working on many new upgrades and features, and these will be released gradually as they are completed. One of these features is a new version of the ClubRunner District eDirectory, and this will be revealed this week at the International Convention. Clubs will also begin seeing new reports appearing on sites this summer.

Update on Beta 2.0
Jun 2 2008

Version 2.0 is nearing completion, and will introduce big improvements in many of our modules. Written in the Microsoft .NET 3.5 framework, ClubRunner users will begin seeing these new features within the existing sites as early as late summer, early fall. Stay posted for more details on this exciting development.

Online Newsletter Signup
Sep 24 2007

A new feature has been added to all club sites: online newsletter signups. Visitors to a club site can sign up their email address to the eBulletin through a form on the home page. When sending your eBulletin, you can choose to send to this group by checking "Online Newsletter Subscribers" in the Select Recipients page.

District Email Recipient Page Improved
Aug 28 2007

The Select Recipients page on the District email system has been improved to allow expansion of each of the different groups for a more detailed selection. Expansion of club positions will show all clubs grouped by area, for example the Presidents group will display the Presidents' names by area then club.

Member Update Reports Added to District Site
Jun 25 2007

Three new reports have been added to the District Site: Newly Added Members, Recently Terminated and Modified. These reports will allow you to enter a date range and a report will be generated of all member records updated during that time.

Publisher File Types Available
Jun 7 2007

Publisher file types (.pub) are now uploadable on the Download Files section of the website.

Club Editor Link Now Private
May 31 2007

The Editor name on the club eBulletin now links to a form to allow the general public to make submissions and feedback directly through the site. The emailed copy will continue to link directly to the editor's email address.

Login Request Email Redirected
Apr 17 2007

The Forgot Password feature for members will now reference the Website Contact for help in recovering a password if a match is not found. The Website Contact can be set through the Edit Club Info & Settings page by the Site Administrator.

Limited Access to Club Rights on District Site
Feb 14 2007

The Club Access field has been removed from the member profile when accessed through the District site. This field affects the user's rights on their club site and as such has been removed to limit confusion. If you are a District site administrator that still needs to update club access rights for members, please contact support@clubrunner.ca to have the ability to continue making these changes.

Photo Directory Added Fields
Jan 16 2007

The Photo directory page has been improved to include additional fields: Classification and Cell Number.

Multi Day Events
Jan 8 2007

The Events system has been improved to allow for multi day events. In addition to Start Date and Start Time, you can now optionally enter an End Date and End Time. This range would be displayed instead of just a simple date on all pages and emails, and the event will remain on the homepage until the end date has passed.

District Download Member Data
Dec 22 2006

The Download Member Data feature on the District site has been improved to allow for selection of specific member types prior to generating the report. This will allow Districts to be able to see a report of ex-members, honorary members, staff, etc. at any time.

Monthly Club Attendance Report
Dec 21 2006

This new report is available on the club version and will display all the attendance totals on a monthly basis. YTD Gain/loss of members as well as month to month changes are also shown, giving a good overview of how the club is doing in terms of membership numbers.

New Label Format for Nametags
Dec 13 2006

By popular demand, a new label format has been added to the nametag generator on the Event Planner. Named 'Sticker Labels', these will print on a 5 X 2 Avery Shipping label sheet to use instead of the standard sleeved nametag format.

Meeting Schedule Override
Dec 12 2006

For clubs whose meetings do not occur every week at a predetermined time, you now have the option to override this setting and enter in your own special meeting schedule. This displays on both the district site under "Where Clubs Meet" and your club homepage. To change your meeting frequency on your club site, click on "Edit Club Info & Settings". For clubs whose districts are online, you can login to the district site, and click on "Club Information Page" to access your club details.

District Printable Photo Directory
Nov 24 2006

A new directory has been added to the auto-generated directories on the district site, entitled "District Organization Chart & Presidents (Photo)". This visual organization chart includes all members contact info along with their photo for the district executive as well as club presidents.

To access this directory, login to your district site, click on "District Directory" then Generate. Once the page has refreshed you will be able to download a Word file by clicking on the "Word" button.

Volunteer Contact Report
Nov 23 2006

A new report has been added to the Event Planner's Tasks & Volunteer Management module. Entitled the "Volunteer Contact" report, this report will show the contact information for all volunteers working within a particular event.

To access this report, login to your club or district site, click on Events Services, then Tasks & Volunteers Management. Scroll to the bottom of your page, then click on the "Volunteer Contact" button. You can also access a Printable version of this report through the link at the top of the report page.

New ieSpellCheck & Clean MS Word HTML Feature
Nov 16 2006

We have added two new valuable editing tools to the new XP Editor, ieSpellCheck & Clean MS Word HTML.

The ieSpellCheck is supported on Internet Explorer 5.0 or higher. When using it for the first time, you will be prompted to install ieSpell which is a free browser add-on.

The Clean MS Word HTML tool is recommended for use when copying and pasting contents from MS Word. This tool will eliminate most unnecessary tags when pasting from MS Word.

New Mailing Labels for Printable Club Directory
Nov 8 2006

The Printable Club Directory has a new template which allows you to download and print mailing labels using members' home addresses. This template will automatically create an Avery Standard Label - #5159 with information formatted in 7 rows by 2 columns.

ClubRunner Network Upgrade
Oct 5 2006

ClubRunner has recently completed its infrastructure upgrade to a faster network. The loading of websites as well as sending and receiving of email messages sent through the ClubRunner Email Message Service is now dramatically improved.

Note: You may experience some email bounce backs within the next 24 to 48 hours as the new IP addresses propagate throughout the Internet.

Custom Distribution lists accessible through Event Email
Oct 3 2006

When emailing the event invitation, the same custom lists that appear in the regular Email Message Center are now accessible. This will allow clubs to send event invitations to a sublist such as a particular committee only.

New Feature: District Sponsorship Area
Sep 25 2006

We have added a brand new feature to the District website: A Sponsorship area that displays ads on your website only. All ads appear on the right hand panel of all pages, and optionally on the home page. Ads can be images or text-based, and can link to a website.

Be sure to go to Admin -> Website Sponsorship Guide to upload your own customized page that appears when visitors click on the "Interested?" link on the right.

This is a great way to raise money for your Rotary District, or to show further appreciation to your existing sponsors.

Site Page Character Limit Increased
Sep 1 2006

The maximum character limit for Site Pages has now been increased to from 5,000 characters to 30,000 characters.

Download Issue with Big Files Resolved
Aug 8 2006

The Download feature for the printable club directory had an issue if files were of a very large size (for clubs of over 300 members). This has now been resolved and it should function properly. If you encounter any difficulties using the Download button within the directory or club documents section, please contact us at support@clubrunner.ca.

New XP Editor Integrated into ClubRunner Sites
Aug 2 2006

A new editor has been added to handle compatibility issues with the existing enhanced editor. XP Editor is compatible with Mozilla/Firefox for PC, Mac and Linux, and Netscape 7. It has been integrated into the following pages: Stories, Bulletin Contents, and Site Pages for both club and district sites.

Option to Block District Documents Available
Jul 13 2006

Clubs now have the option to opt out of the District documents that show in the Download Files section of their website. To block documents from appearing, please send a request to support@clubrunner.ca and include your club name.

Club Bulletin Send Recovery
Jul 5 2006

The club bulletin broadcast functionality has been improved to track messages that have not been sent due to any interruption. While sending a broadcast message, should your connection fail for any reason, log back into the Admin page and you will see a status report of how many messages were sent. Click on "Resume" to continue sending or "Cancel" to abandon the broadcast.

Photo Organization Chart Added to District Site
Jun 13 2006

A new page has been added to the District site showing a photo representation of the organization chart. To upload photos for your officers and executives, login and click on "District Organization Chart". Click on "Photo" beside the person's name, then click Browse to locate the image file. Members who are logged in will be able to view officer's contact information on this page, while visitors can use the public email link to send a message.

New Template Available
May 3 2006

A new template has been added to the club website. This template, titled "Simple", displays much less information on the home page, and features a crisp and clean design. To switch templates, click on the "Edit Club Info & Settings" link under the Administrators section of your Admin page.

Club ID Number Added to Directory Listing
April 24 2006

The Club ID Number is now displayed on both the "Where Clubs Meet" and "Club Directory/Contact" pages of the District website.

Events Available in Calendar Format
Apr 6 2006

The Events page on the club website now displays upcoming events in an easy to read calendar format. You can switch between viewing upcoming events in this calendar format and the basic listing by clicking the link at the top of the page.

Friends of the Club List
Apr 6 2006

The Friends list (as managed by club executives) can be grouped by member or sorted by friend name. A unique validation was also added to prevent duplicate email addresses from being added to the database.

New XP Editor Added to Club Site Page Stories
Mar 01 2006

A new editor has been added to handle compatibility issues with the existing enhanced editor. XP Editor is compatible with Mozilla/Firefox for PC, Mac and Linux, and Netscape 7. To switch, click on your site page, then choose "Edit Stories" from the left hand menu. You will be able to switch editors at any time, and your preferences will be saved.

Leave of Absence Facility in Attendance Manager
Feb 22 2006

A new feature has been added that allows you to specify multiple periods of leaves of absence for a member. The meeting reports both for the member's YTD and club statistics will not be positively nor negatively affected by this member during these periods.

Barcode Scanner Module available for Attendance Manager
Feb 17 2006

Eliminate manual data entry completely by printing barcode labels for your member badges, then scanning them using a cordless reader. The software automatically updates your records on your website to keep all reports accurate and up to date. For more details, Click Here!

Event Announcement Feature Modification
Jan 26 2006

The event feature on the District site to "Send Announcement Emails" will now only send invitations out to those who are regular members. Other member types will no longer receive these messages.

New Field Added to Photo Directory
Jan 16 2006

The following has been added as a new field in the Photo Directory:
  • Classification

    • VIEW SERVICE UPDATES FROM 2005 AND PRIOR >>

    If you have any questions or concerns regarding these improvements, please email support@clubrunner.ca, or call 1-877-469-2582.

    Note: This page was created on September 15, 2004, and as such will only display service updates since that date.

     


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